FAQs
Have Any Questions?
What forms of payment do you accept?
We accept Venmo (@LowcountryValet), credit cards (with a 4% processing fee added), and checks/money orders.
If I need extra time, can I pay my chauffeur and have them deliver payment to you?
All payments are handled by our sales staff. Any payments given to our chauffeurs are considered tips and are non-refundable.
I noticed a $1 charge from LV on my bank statement, what is that for?
When signing our Terms and Conditions, you are asked to provide a credit card to keep on file as a prerequisite to using our services. Our system preauthorizes the card for $1.00 however this should drop off your bank statement within 7 days or less.
Where/who do I mail my check or money order to?
Please make checks and money orders out to Lowcountry Valet. Our mailing address is:
Lowcountry Valet
5360 Hwy 165, #301
Hollywood, SC 29449
How soon is my payment due after signing the Terms & Conditions?
Credit Card - If you have selected this method, you will be billed as soon as confirmation of your new reservation(s) is sent.
Venmo - You will have 48 hours to submit payment to us. If payment isn't received, we will bill the credit card on file for the amount due.
Check - If you have selected this method, you will have 7 days to have your check to us. If your check isn't received by this time, we will bill the credit card on file for the amount due.
